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The 2.4 Ghz frequency will help reach further points in your home, whereas the 5 Ghz will provide a faster experience, but may not be as strong the further away from the gateway you move.
The WiFi Signal is broadcast from the Gateway in 360° and as such should be placed in a centrally located area of your home.
Avoid placing your gateway in an area where the signal may be blocked by furniture, appliances, or doors.
It may not be physically possible or aesthetically pleasing to place your Gateway in the most ideal location in your home. In these cases it is possible to use an additional access point, or WiFi extender to “Boost” the signal to those hard to reach areas of your home.
E-Line Network Service:
E-Lan Network Service:
E-PDN Network Service:
Voice over Internet Protocol or VoIP is the next generation of communication. It’s a way to transmit your call over the internet. But more than just a voice transmission, VoIP allows for phones to utilize more and more features, and use them in conjunction with other IP devices.
Strictly speaking, internet protocol is the set of rules that control the format of data sent over a network. What this means to you is that now, all of your devices use the same format, or in other words they speak the same language. This allows you to use your devices, including your television in ways that are yet to be imagined. New applications are appearing every day, and as technology progresses, IP will allow these technologies to be applied to your everyday life almost instantly.
By utilizing Internet Protocol we are able to offer a vast array of features, including all your traditional features like Call Waiting, Caller ID, and Voicemail. We are also able to offer features that would typically not be available on standard analog home phones, and we can further add features as technology improves without costly equipment upgrades to you.
We strive to provide the best quality service possible and hope you’ll never have to call, but if you do we’re here for you.
Hammer Fiber offers 24 hour a day technical support 365 days a year. Our technical support center can be reached toll free at 888-336-5944. We also operate a customer service center that is open to the public in Ventnor, NJ. Additionally, you can speak to a local customer service representative, based right here in New Jersey, by calling 844-413-2600, Monday through Friday 9am to 5pm with extended hours on Thursday until 7pm and Saturday 12pm -7pm.
Portions of the Hammer Fiber network are delivered wirelessly through a revolutionary new wireless technology.
For those customers connected via a wireless connection, the installation process is a bit different than the cable companies. Prior to scheduling an installation your home will need to pass a Quality of Service Test. This test is performed by one of our trained technicians and will determine if we are able to install the necessary wireless equipment on your roof and ensure we can offer the service levels we demand from ourselves, so that you can enjoy the Hammer Fiber platform as intended. If your home passes the Quality of Service test, we will schedule your installation. Upon installation, our installer will place a small receiver on your residence, and bring the service into your home to the desired location(s).
Hammer Fiber services many apartment buildings that have been prewired for service. In these cases installation is similar to typical cable installations.
Once you opt for Hammer Fiber service our customer service team will schedule your installation date. Our trained installer will come to your home to run the necessary cabling and install your gateway.
For more information about our installation procedures please click here.
We were founded on the belief that internet service should be available to everyone, everywhere and that there had to be a better way to deliver a high quality service and superior customer care.
We combined innovation with determination to develop a platform that would allow us to bring high speed broadband to the public through a state of the art, first of its kind, wireless system and combined that with local customer care and support. Through this process we learned that some of the routine practices that have been used by providers for years, prevented them from giving the best service possible and we set out to reinvent the way that customers are viewed by their telecommunications provider. With a customer centered focus, Hammer Fiber is now set on disrupting the status quo and providing its subscribers with the highest quality of service possible.
This privacy notice discloses the privacy practices for www.hammerfiber.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to troubleshoot a website problem or hosting issue you might be having.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
Third Party Vendors as well as AdRoll show Hammer Fiber ads on websites across the internet. Hammer Fiber employs cookies stored from someone’s past visit to our website in order to distribute these ads across the internet.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.